Help & FAQ
Straight answers to the questions we get most.
Ordering
How do I place an order?
Use the chat on the home page or pick a service page, choose a package, enter your public username or link, and continue to checkout.
Do I need an account?
No. You only need an email address for your receipt and order updates.
Do you need my password?
Never. We only need a public username or link.
Which payment methods do you accept?
We are finalising secure card payments. Until then, checkout shows a notice and no payment is taken.
Delivery
When does delivery start?
From minutes to 24 hours depending on the service. Every service page lists its timing.
Why is my order delivered gradually?
Pacing looks more natural to visitors and to platforms than a sudden spike.
Can I make my account private after ordering?
Keep it public until delivery is complete. Afterwards you can switch it back.
Can I change the username during delivery?
Please don’t — the order may fail. Contact us first.
Refills & refunds
What is a refill?
If counts drop below what you ordered within the refill window (usually 30 days), we top them up for free.
When can I get a refund?
If we cannot start or complete your order. See the refund policy for details.
Safety
Is buying followers safe?
Not risk-free. Platforms discourage paid engagement and can remove it. Read our honest guide.
Will my followers interact with my posts?
You should not expect purchased followers to like, comment or buy. Think of them as a first impression, not an audience.
Still stuck? Contact us.